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Why my deposit atm cash no are disponible stanead
June 4, 2015 02:53:32 PM
In reply to Suly, Providence
Thanks for your question, Suly! We'd be happy to help.
When making a cash deposit with a Teller, the funds will always be made available immediately. As you've mentioned that your deposit was made in the ATM, there are circumstances in which a hold may be placed on your deposit. You are able to take a look at our Funds Availability Policy found here: http://bit.ly/1kb17UQ for additional details (pages 38-41).
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to determine why your deposit has been held. Similarly, you are able to visit any TD Store during lobby hours for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Suly and have a good afternoon.
Megan K, Mount Laurel
June 4, 2015 02:53:57 PM