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October 10, 2014 10:10:59 AM
In reply to AMRITA, QUEENS
Thanks for reaching out to us on TD Helps with your question, Amrita.
A monthly maintenance fee is assessed anytime your account balance falls below your daily minimum balance during your statement period. The fee will show on up on the last day of your statement cycle.
From your inquiry, it's possible that you may have a TD Convenience Checking account. For more information about this account type, we invite you to take a look here: http://bit.ly/18IVtY0. If you'd like to see if there's an account which may better suit your needs, please look here: http://bit.ly/1gAWlhY for our Checking Selector Tool. If you do not have a TD Convenience Checking account and you are unsure of what type of account you have, it will be listed on your paper statements. If you do not have a paper statement handy, that's okay! You may view this information via your Online Banking.
If you have not enrolled yet, you can do so for free here: http://bit.ly/1lU2qfY. You will need your TD Bank ATM/Visa Debit Card, account number, and email address. If you do not have a TD Bank ATM/Visa debit card, or if you need any assistance enrolling please call 1-800-493-7562 to speak with one of our Digital Banking Specialists available 24/7.
Once you've successfully enrolled and have logged on, please select the "Accounts" tab and select "Statements". Another window should open with your statement images where you can view your account type.
If you have any further questions or concerns, please feel free to contact us 24/7 at 1-888-751-9000 to speak with our Banking Specialists. After account verification, our Specialists would be more than happy to review your account with you. Or if you prefer, you can stop by any TD Bank location during lobby hours. Please visit: http://bit.ly/TDStores to find a location near you.
Hoping this provides you with some clarification and enjoy your day!
Brian M., Mount Laurel
October 10, 2014 10:12:05 AM