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Ken, brooklyn, ny
October 26, 2014 06:37:20 PM
2 people recommended this |
In reply to Ken, brooklyn, ny
Welcome to TD Helps and thank you for sending us your question, Ken. We would be happy to clarify this with you.
At TD Bank, we offer many different types of Checking and Savings accounts. Some accounts do require a daily minimum balance to avoid a monthly maintenance fees. If you fall below your required daily minimum balance, the maintenance fee would be assessed on the last day of your statement cycle. We also like to invite you to visit here: http://bit.ly/1cTejgt for more information on the fee schedule.
If you are unsure of what account type you have, please understand that as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. The type of account you have would be reflected on your monthly statement, listed below your name and address information. If you are unable to locate these details we encourage you to contact our 24/7 Customer Service line at 888-751-9000 and a Customer Service Representative would be happy to review your account with you. Or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
If you'd prefer, you also have the option of sending a Secured Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message" or on the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you need assistance, please contact our Digital banking Specialist, available 24/7, at 800-493-7562.
Let us know if you have any further questions. We are always here to help. Have a pleasant day!
Yen D, Mount Laurel
October 26, 2014 07:04:13 PM