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The $85 is the collections fee from the Canadian bank. This seems very high to me, and I want to understand what this fee is. Is it a flat rate?
rebecca, new york
July 26, 2016 11:54:41 AM
In reply to rebecca, new york
We understand your concern, Rebecca, and we'd be glad to point you in the right direction.
Please know that there may have been a fee associated for the deposit of a foreign check as well as the conversion of the funds to U.S. dollars. To learn more about our Fee Schedule, please visit here: https://go.td.com/1cTejgt.
We also recommend reaching out to us directly for assistance with your account. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Rebecca, and have a good day.
Megan K, Mount Laurel
July 26, 2016 11:54:53 AM