Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Why was my account closed the day I made a deposit and where did my money go? I called the toll free number and they have no record of the deposit I made at The branch in Beverly Massachusetts. They told me to contact the branch I made the deposit at. So I ask Where did my money go???
May 27, 2017 12:33:04 PM
In reply to Jonathan, Beverly
Thanks for contacting TD Helps today, Jonathan. We're sorry for any confusion, and we'll be happy to help point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using http://www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to 'Send a secure message' located in the 'Message Center.'
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this information was helpful, Jonathan. Enjoy the rest of your day, and have a great holiday weekend!
Customer Service Team, Mount Laurel
May 27, 2017 12:33:51 PM