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March 18, 2015 06:18:50 PM
In reply to Maria, Lawrence
Thank you for reaching out to us on TD Helps, Maria! We're sorry for any confusion regarding your online banking and we'd like to assist you.
Since this specifically relates to your personal online banking profile and we don't have access to your account information through this unsecure forum, we kindly ask that you contact one of our 24/7 Tech Support Specialists at 800-493-7562. Once our Specialists verify your account information, they'll be able to pin point the issue at hand. You could also visit us at any TD Bank location during lobby hours. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps you on your way, Maria and have a good one!
Katherine G, Mount Laurel
March 18, 2015 06:20:09 PM