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My son made excessive purcheses with my card and then I made a deposit and still can't use my card
August 13, 2015 03:19:09 PM
In reply to John, Levittown
It is a pleasure to have you here on TD Helps, John.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well. You may also visit your local TD Bank Store for further assistance, during lobby hours. For hours and locations near you, check out: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Let us know if you have more questions and have a nice day.
Brian M., Mount Laurel
August 13, 2015 03:19:51 PM