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I phond your help line and he said my browser was not up to date ?????
December 4, 2017 09:14:49 AM
In reply to Robert, Newcastle
Hi Robert. We're sorry to hear that you're having trouble viewing your accounts online and we'd like to help.
Our website is compatible with the newest versions of the most popular internet browsers, including Internet Explorer, Chrome, Firefox, and Safari. These browser companies offer regular updates. If your computer hasn't yet installed the newest update, it can cause some web-browsing problems, including errors when attempting to log into online banking. We'd like to provide you with a couple options to help.
If you are not using the newest version of your browser right now, we recommend making this update. We would also suggest that you disable any plug-ins and restore your browser defaults. You may also clear your cache and cookies as sometimes this will fix any browser issues. You could also attempt to use a different internet browser. Once completed, log into your account by clicking here: https://go.td.com/1eaISlq.
If you continue to experience the same issue, please give our Tech Support team a call 24/7 at 800-493-7562 so that we may troubleshoot the issue and get you back into your accounts.
We hope that this info helps get you back online, Robert. Have a great day and Happy Holidays!
Candice A, Mount Laurel
December 4, 2017 09:15:33 AM