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March 21, 2015 01:13:14 PM
In reply to arie, pittsfield
Thank you for reaching out to us here on TD Helps, Arie. We appreciate your inquiry today and apologize for any inconvenience you've had earlier with your Online Banking.
Our website was unavailable due to scheduled updates being completed to enhance our Customers' Online Banking experience. We're also pleased to inform you that you can now access your online banking again.
Feel free to contact our 24/7 Tech Support Specialists at 800-493-7562 if you should have any additional Online Banking questions.
Once again, we're sorry for the inconvenience. Have a great weekend!
LiShu R, Mount Laurel
March 21, 2015 01:14:30 PM
In reply to LiShu, Mount Laurel
I uninstalled and reinstalled the mobile app, rebooted my phone and STILL can't access the site
March 21, 2015 04:23:15 PM
In reply to Angela, NYC
Thanks for joining us on TD Helps, Angela. We're sorry to hear you are currently experiencing issues using the TD app on your device.
We want to inform you TD's application, and website both operate with the latest updated software, as well as popular browsers. You're welcome to get in contact with our Tech Support Team at 800-493-7562. If you'd like, you're always welcome to visit any TD Bank location during lobby hours as well. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
We also want to recommend checking with your wireless carrier, as well.
Thanks again for reaching out to us, Angela, and we hope you enjoy the rest of your weekend.
Justin B, Mount Laurel
March 21, 2015 04:25:45 PM