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I have clients who pay me by cheque. Recently, two TD cheques I deposited by ATM were charged back by TD, marked "duplicate payment." My clients had no clue what this was about, and neither does my bank. I was charged for both these charge backs. Why would this happen if the cheques were not NSF?
April 17, 2016 06:31:50 PM
In reply to Mary, Toronto
Thank you for writing into TD Helps tonight, Mary. We'll be sure to guide you in the right direction regarding your charge back question.
We see that you are writing to us from Canada and that you might be trying to reach our neighbors the north at TD Canada Trust. If this is so, please take a look here: http://go.td.com/1VbTUed as it could help.
Should you need to contact TD Canada Trust, you may do so 24/7 at http://bit.ly/1woOVay or you can submit your own question to their TD Helps page by clicking here: http://bit.ly/1zZhxro .
Hope this helps and enjoy the rest of your weekend, Mary. Take care.
Katherine G, Mount Laurel
April 17, 2016 06:33:55 PM