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07/13/2015 FEE MAINTENANCE FEE $15.00 $213.75
Please let me know
adina, north bergen
July 16, 2015 09:37:50 AM
In reply to adina, north bergen
Thanks for joining us here at TD Helps, Adina. We understand your concerns and would be glad to help provide further details.
The monthly maintenance fee is assessed anytime your account balance falls below your daily minimum balance during your statement period. The fee will show on up on the last day of your statement cycle.
From your inquiry, it sounds like you may have a Convenience Checking Account. For more information on our TD Convenience Checking, we invite you to take a look here: http://bit.ly/18IVtY0. If this is not the account type you have, we invite you to view and compare our personal Checking accounts, visit http://bit.ly/1aDaRqd. If you are unsure of what you have, it will be listed on your paper statements. If you do not have a paper statement handy, that's okay! You may view this information via your Online Banking.
Please feel free to contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists.
We also like to invite you to visit here: http://bit.ly/1cTejgt for more information on the fee schedule.
Please understand, as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We hope this helps and please do not hesitate to let us know. Have a good one.
Yen D, Mount Laurel
July 16, 2015 09:41:25 AM