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I want to KNW why I can't access my account
February 11, 2018 12:41:41 PM
In reply to crystal, Lakeland
Hi Crystal, thanks for stopping by!
Unfortunately, we do not have access to your account via TD Helps, as this is not considered a secured forum. So that we may better assist you, we kindly ask that you give us a call directly at 888-751-9000. Our Representatives are available to assist 24/7, and will be happy to review your account with you.
If you'd prefer, you may visit us at your local TD Bank Store for assistance, and to view our Store locations and hours, we invite you to click here: http://bit.ly/TDStores. Lastly, if you currently have access to your online banking, you may also send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your mobile banking, log in and select 'Send a Secure Message' from the side Menu.
We’re sorry we couldn't directly assist you today, Crystal, and we hope to hear from you soon.
Natasha M, Mt. Laurel
February 11, 2018 12:45:37 PM