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we received a check for merchandise and want to know if it would clear
Michael, Palm Desert
October 2, 2017 01:45:19 PM
In reply to Michael, Palm Desert
Thanks for joining the TD Helps Community, Michael.
When making check deposits with a Teller, the first $100 is usually made available immediately. If you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held for 7-10 business days for verification purposes. After your account has been opened for 30 days, not only will the first $100 be made available at the time of deposit but the rest of the funds will credit to your account the following business day.
Deposits made at a TD Bank ATM before 8:00 PM on a business day are considered deposits made on that same business day. A business day is every day except Saturdays, Sundays, and Federal Holidays. If you make a deposit at an ATM before 8:00 PM on a business day that we are open, we will consider that to be the day of your deposit. However, if you make a deposit at an ATM after 8:00 PM, or on a day we are not open, we will consider that the deposit was made on the next business day. Accounts that are 90 days old will have the initial $100 made available and generally see availability of funds the next business day.
Deposits made with TD Mobile Deposit act the same way as a deposit made with a TD ATM; however, the first $100 of your check will not be available at the time of deposit.
You may also take a look at our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
If you have any questions or concerns about your deposit, we ask that you contact us directly 24/7 at 888-751-9000 or during lobby hours at a TD Store near you to speak with a Representative. To take a look at TD Stores near you and their hours please visit http://go.td.com/1f9DSJR.
You may also send us a secured message to request to have your accounts linked. To sign in to Online Banking, visit here: http://go.td.com/1eaISlq. After you're signed in, please select 'Send a secure message' located in the 'Message Center' on the left hand side of the page.
Have a great day, Michael!
Alara B, Mount Laurel
October 2, 2017 01:45:46 PM