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June 10, 2015 01:19:56 PM
In reply to Dan, Boston
Good question, Dan and thank you for coming to TD Helps for your answer. We're happy to respond.
The answers to your question vary depending on how the transfer is initiated. First, we'd like to invite you take a look at our current fee schedule here: http://bit.ly/1cTejgt (please refer to "Funds Transfers")
There are a couple of options that you may request to have funds transferred from your TD account to your account at another Financial Institution, including Ally Bank.
You may first consider our External Transfers service provided via Online Banking. Our External Transfer service is used if you're sending money from your personal account with TD Bank to your account at another Financial Institution within the United States. You can also initiate a request for funds from your account at another Financial Institution within the United States to your TD account. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD.
In order to be eligible to use our External Transfer service, you must have a United States address, a unique United States phone number, and a valid unique email address. You must also be enrolled for Online Banking and be using a personal TD Bank Checking, Savings or Money Market account for the transfer.
If you are already enrolled for Online Banking, please check here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
Just in case that you are not currently enrolled for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card number, your Social Security number and your email address. When you finish the enrollment process, you will have immediate access to your TD account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started. If you have any questions or concerns about our External Transfer service and fees, our Tech Support Team is also here to assist you 24/7 at 800-493-7562.
If you only have business account(s) with us, you may consider wire transfers. You can send wires to any bank within the country and across the globe! Kindly keep in mind also that some transactions may take longer than others. You may want to contact the other financial institution to determine what information they require to receive the wire. Take a look at the same fee schedule provided above for fees that may apply for wire transfers for your TD Bank account.
Additionally, you may wish to reach out to Ally Bank directly to determine if they provide any other similar services, and any costs that may be associated.
We hope the information provided help. Let us know if you have any further questions. Have a great one, Dan!
LiShu R, Mount Laurel
June 10, 2015 01:25:01 PM