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April 20, 2015 04:42:36 PM
In reply to Alina, Newyork
We hope you're having a good afternoon, Alina! We're sorry for any confusion and would be happy to clarify this a bit for you.
First, we'd like to mention that on some of our accounts, there is a minimum balance required and if it is met each day, you'll be able to avoid a monthly maintenance fee. However, please note that not all accounts offer a fee waiver option and we encourage you to locate your account type here: http://bit.ly/1oXjGgF for Checking accounts or here: http://bit.ly/1hzzhPT for Savings accounts, to review the account requirements.
Because we do not have access to your personal information since this is considered an unsecured forum , we encourage you to contact our 24/7 Customer Service line at 888-751-9000 and a Representative would be happy to review your account and its requirements with you.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking for assistance. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message." You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find location near you.
We hope this information helps, Alina and let us know of any other questions. Take care!
Kristen P, Mount Laurel
April 20, 2015 04:43:24 PM