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I have a Convience checking account and the closest atm near me is the TD Ameritrade ATM. If I use this ATM will I be charged a non-td atm fee?
Fitzgerald, Gloucester City
September 23, 2017 09:32:22 AM
In reply to Fitzgerald, Gloucester City
Happy Saturday, Fitzgerald! Welcome to TD Helps.
This is a great question, and we'll be more than happy to help.
Before we begin, we'd like to take a moment to explain that while TD Bank and TD Ameritrade share the same TD shield, we are different entities. Because of this, unfortunately, a TD Ameritrade ATM would be considered a non TD ATM, and a fee may be assessed, depending on the account you have with TD Bank. You're more than welcome to take a look at our Fee Schedule here: https://go.td.com/2lbbfGg for more information on any fees that may be assessed for using a non TD ATM.
We'd also like to take a moment to let you know that we currently offer some accounts which may waive non TD ATM Fees. For your convenience, we have provided a link here: https://go.td.com/2eQORxu which will provide additional information on these account types, and by clicking the 'Compare Accounts' tab, you can view which of our accounts have this fee waiver in place.
If you have any additional questions, or if you'd like to discuss your concerns further, we invite you to connect with us directly. Banking Specialists are always available, and can be reached by dialing 1-888-751-9000, 24 hours a day, 7 days a week. If you'd like to speak with someone in person, you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We sincerely hope this helps, Fitzgerald. Please don't hesitate to let us know if you have any additional questions, and we hope you have an amazing weekend.
Brittany M, Mount Laurel
September 23, 2017 09:32:58 AM