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Hi, I'm travelling to Quebec in a couple of weeks. I know that there are branches of TD Bank in Canada, but will I still need to inform you prior to leaving the country? If so, how would I do that?
July 22, 2015 01:09:11 PM
1 person recommended this |
In reply to Emilie, Boston
Thanks for reaching us on TD Helps, Emilie. We'd be glad to help make sure your trip goes smoothly.
You'll be glad to know that if you have a TD Visa Debit Card, this can be used for domestic and foreign purchases, anywhere Visa is accepted.
To avoid any additional interruption to your Debit Card, we request that you place a Travel Notification on your account. You can do so by calling our Customer Service Line 24/7 by dialing 888-751-9000.
If you are enrolled in Online Banking, another option would be to send a Secure Message using www.tdbank.com and request the Travel Notification be added to your account. To send a secure message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling, as well as any recent card activity for verification.
If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
By placing a Travel Notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues.
When traveling, you can make an ATM withdrawal from any machine that displays the VISA or PLUS logo. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your Debit Card out of the country. If you are unable to find an ATM that is compatible, with the TD Bank Debit Card, it may be used to obtain a VISA Cash Advance.
For more travel tips while outside the U.S., please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
We hope this helps, Emilie and have a good day.
Megan K, Mount Laurel
July 22, 2015 01:09:43 PM