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I just set up automatic, recurring payments for my td cash credit card. And I want to make sure that if the payment is sent on the due date of the payment automatically, will it arrive to you guys in time and not charge me a late fee? In other words, even though it is sent will it be processed before the computer thinks that the payment is late?
December 6, 2017 01:38:24 PM
In reply to Alex, Waterbury
It's great to hear from you this afternoon, Alex.
This is an excellent question, and we'll be more than happy to help.
Generally speaking, if a payment to your TD Bank Cash Credit Card post before 5:00pm EST on the same day that your payment is due, a fee should not be assessed. This is applied to both manual and reoccurring payments.
While we would like to confirm if your automatic payment will be credited to your card in time to avoid any fees, please understand that TD Helps is not considered a secure forum of contact, and we are unfortunately unable to access your account or personal information.
However, please don't worry! You're more than welcome to connect with one of our Credit Card Specialist, and they'll be happy to assist you with your payment. Credit Card Specialists can be reached by simply dialing 888-561-8861, 24 hours a day, 7 days a week.
We apologize that weren't able to assist you directly today, Alex, but we hope this information was helpful.
Enjoy the rest of your afternoon, and please take care.
Brittany M, Mount Laurel
December 6, 2017 01:39:01 PM