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Will third party payment websites be able to draw form my account during the coming upgrade? I typically pay my student loans through the lender's website. Thank you.
Robert, Haddonfield NJ
February 7, 2018 08:27:01 AM
In reply to Robert, Haddonfield NJ
Thanks for stopping by, Robert. We’ll be happy to clear up any confusion.
During our online banking upgrade, your payments will still debit the account as scheduled. This upgrade is mainly affecting the ability to schedule payments through our bill pay service. If you have any scheduled direct debits through this outage, they will still debit as scheduled.
We invite you to click here: https://go.td.com/2zmDF5U to view more information about our online banking upgrade and for any additional details you may need to know for the outage period.
If you have any further questions, please don’t hesitate to reach back out to us by dialing 888-751-9000, as we are available to assist 24/7. You may also visit us at your local TD Bank Store for assistance. To view our Store locations and hours, please click here: http://bit.ly/TDStores.
We hope this clarifies your concern, Robert, and that you have a great day!
Natasha M, Mt. Laurel
February 7, 2018 08:29:27 AM