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Need info. on a closed account
December 13, 2016 12:05:51 PM
In reply to Stephen, lorain
Thank you for your question, Stephen. We'd be glad to help.
As you've mentioned that your account is currently closed, we ask that you visit a TD Store during lobby hours to recover account information. You are able to visit any TD Store during lobby hours for assistance. To take a look at a location near you please visit http://go.td.com/1f9DSJR.
If you have an active account here with us, feel free to call us 24/7 by dialing 888-751-9000. After account verification, our Specialists will be happy to submit research requests for the information you need.
If you are enrolled in Online Banking, you are able to sign in and request this information by sending a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps, Stephen. Have a good day.
Megan K, Mount Laurel
December 13, 2016 12:06:08 PM