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Our customer sent me Wire Payment bank slip which should valued on 12/08/2014, but I haven't received the payment yet. Please help check it for me.
Joy, Hong Kong
January 28, 2015 01:01:23 PM
In reply to Joy, Hong Kong
Thanks for coming by TD Helps, Joy. We would be happy to help provide information on how to check the status of your wire transfer.
Please understand that although we would like to assist you directly, as this is considered an unsecured site, we do not have access to your account information.
If you are a TD Customer and have yet to receive a wire into your TD Account or if the sender has TD Bank, we ask that the TD Customer connects with our Banking Specialists at 888-751-9000. Once connected and after account verification, our Specialists will then reach out to our Wire Transfer Team for assistance. Although we are available 24/7, please keep in mind that our Wire Team hours of operation are as follows: Monday thru Friday from 8:30 AM – 6:00 PM.
We hope this helps and we apologize for any inconvenience this may have caused. Please let us know if you have any other questions.
Yen D, Mount Laurel
January 28, 2015 01:20:44 PM