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Sent wire transfer to Thailand. After three weeks money has not been received. Contacted the TD bank where I sent the money from, they could not provide any information. Can you suggest what I should do next?
Patchara, CHILLIWACK, BC
May 4, 2017 01:10:15 PM
In reply to Patchara, CHILLIWACK, BC
We understand your concern, Patchara, and we'd be glad to point you in the right direction.
If you sent the wire you've mentioned was sent from TD Bank in the U.S., we recommend reaching out to us directly to place a trace on the wire.
You are able to call us 24/7 at 888-751-9000 or visit any TD Store to place a trace on the wire. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
If the wire you've mentioned was sent from TD Canada Trust, we recommend contacting them directly. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We apologize for any inconvenience however TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information to assist you directly.
We hope this helps, Patchara. Have a good afternoon.
Megan K, Mount Laurel
May 4, 2017 01:10:23 PM