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I have been expecting a wire transfer to my account all day. the company sending th funds have confirmation that it was sent but nothing on my end. The lady at the bank said that I could call and they might be able to hurry the process up but they were unable to tell me anything. This was send at 5 and it should have been in our account within 15 mins. I was told. What is going on.
August 12, 2015 01:39:51 PM
In reply to Dawn, Debary
We appreciate you making a stop at TD Helps today, Dawn.
We'd like to let you know that although we would like to assist you directly, unfortunately, we do not have access to your personal information as TD Helps is considered an unsecured site.
To best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank Store. Upon proper verification, we'd be happy to help look into your concerns further. You may also visit us during lobby hours. To locate a TD Store near you, please visit, http://bit.ly/TDStores.
We also recommend connecting with the sending Institution as they would be best to trace the wire transfer that was sent.
We hope this helps and please have a great day.
Yen D, Mount Laurel
August 12, 2015 01:51:48 PM