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I have tried a wire transfer to our joint account with TD; the beneficiary name I supplied was both our surnames, but didn't include our christian names (the full account name is both christian names and surnames) - so Surname A and Surname B. Is that not sufficient for the account to be credited, particularly given that the other details - account number, address - were correct.
Also, the $s returned were $35 less than I sent - who levied that fee, and for what?
March 22, 2017 06:33:59 AM
In reply to John, Craryville
Thanks for joining the TD Helps Community, John.
As your inquiry is pertaining to your specific account, we ask that you contact us directly at 888-751-9000. Our Specialists are available 24/7 and after account verification will be able to review your concerns further. Please note; we would love to assist you directly, however, TD Helps is considered an unsecured forum. Therefore, we are unable to obtain your personal account information.
If you'd prefer to connect in person, we invite you to visit a TD location, during lobby hours. To find a Store hear you please view our locator found here: http://go.td.com/1f9DSJR.
Thanks for stopping by and have a great day!
Alara B, Mount Laurel
March 22, 2017 06:41:39 AM