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i sent a wire at jan 11 and its never came through now its nowhere what can i do ? its not even get back to my account so money is lost ?
viktoriia, new york
February 1, 2018 09:01:04 AM
In reply to viktoriia, new york
Good Morning, Viktoriia. We're sorry to hear that your wire has not been credited to the receiving bank, and we'll be happy to help.
In the instance that incorrect information was provided at the time of the wire, this will cause the wire to be returned and delayed. We'd like to inform you that we may do a trace on this wire, by stepping into your local TD Bank Store. To view our Store locations and hours, we invite you to click here: http://bit.ly/TDStores.
If you have any additional questions, you may also reach us by phone, 24/7, at 888-751-9000.
Please know that we would like to assist you directly; however, as TD Helps is not considered a secured forum, we do not have access to your account or personal information.
We hope this information helps, Viktoriia. Have a nice day!
Natasha M, Mt. Laurel
February 1, 2018 09:03:10 AM