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today, i want to pay for my tests, but i find that there is a withdraw cost 2,000 on 7th March. But i never do that, i don't why it decreased.
March 27, 2017 07:23:01 AM
In reply to jingyi, Delran
Welcome to TD Helps, Jingyi. We'd be glad to discuss.
Based on your question, it sounds as though you're referring to your debit card limits. Please know that for the security of your account, there are daily limits associated with your debit card. You are able to learn more here: https://go.td.com/1kb17UQ (pages 46-47).
If you'd like to raise the daily limit, we ask that you contact us directly for help. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Be sure to include your card number and the limit you'd like to increase (ATM, POS or Visa).
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps and have a good day.
Megan K, Mount Laurel
March 27, 2017 07:23:10 AM