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I am located in colombia, and I have debit card td bank, for more than a month and a half I do not let me withdraw my money for any cashier and I need a line in Spanish to be able to communicate with you.
which I must do since I withdraw my pension from the United States through this account.
matilde, cali, colombia
October 17, 2017 11:42:43 AM
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In reply to matilde, cali, colombia
Good morning, Matilde, and thanks for bringing your question to TD Helps today.
We're so sorry to hear that you're having trouble withdrawing funds from your account, and we'll be more than happy to help you get connected with a Banking Specialist.
As you mentioned that you would prefer to speak with a Banking Specialist in Spanish, we have great news! Our bilingual Banking Specialists are available to help 24 hours a day, 7 days a week, and can be reached by dialing 1-866-508-0532. Once on the phone, and after verification, they'll be more than happy to review your account with you so that you may gain access to your debit card again.
As you stated that you are currently in Colombia, you're also welcome to call us collect, with operator assistance, by asking the operator to dial (215)-569-0518 from any landline phone. Once on the phone, if you still were interested in speaking with a bilingual Banking Specialist, we will be happy to help get you connected.
We look forward to hearing from you soon, Matilde. Thanks again for stopping by, and enjoy the rest of your day.
Brittany M, Mount Laurel
October 17, 2017 11:43:01 AM