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I lost my wallet this morning, luckily my debit card was in my pocket because I had just used it. I need to withdraw more money than the ATM allows. I only have an expired ID that I can use until I replace the lost one. Will the teller accept that or are there other ways to prove I am the account holder?
Kristen, Brooklyn, NY
May 4, 2015 01:27:03 PM
4 people recommended this |
In reply to Kristen, Brooklyn, NY
Thank you for coming to TD Helps, Kristen. We're sorry about your license and we'll be happy to provide some alternative IDs that you can use at your local TD Bank Store.
If you're looking to make a withdrawal with a Teller, please note that we can accept any of the following as your primary forms of IDs:
-State Driver's License with Photo and Signature
-State Issued ID with Photo and Signature
-Puerto Rico Driver's License with Photo and Signature
-Guam Driver's License with Photo and Signature
-US VI Driver's License with Photo and Signature
-Temporary Driver's License with Photo, Signature and Expiration Date
-Learner's Permit with Photo, Signature and Expiration Date
-Federal Government Employee ID with Photo
-US Government VISA with Photo, Signature and Expiration Date
-US Passport with Signature
-US Armed Forces (Military) ID with Photo
-MA Commission for the Blind ID
If you are unable to provide one of the mentioned IDs above, you may provide 2 of the following as secondary forms of ID:
-Employment ID with Photo and Signature
-US Birth Certificate
-US Passport Card with Photo
-Welfare ID with Photo
-State Issued Driver's License with Signature, no Photo
-Foreign Driver's License with Photo
-US Employment Authorization card with Photo, Signature and Expiration Date
-College ID with Photo
-Firearms Permit with Photo
-Alien Registration Card with Photo
-Permanent Resident Card with Photo
-Enhance Tribal Card or Native American Tribal Photo ID Card
We hope this helps and let us know if there is anything else we can do for you.
Brian M., Mount Laurel
May 4, 2015 01:28:36 PM
In reply to Brian, Mount Laurel
I only have a college ID and SS card, is that good enough for secondary ID?
August 23, 2015 11:41:29 AM
In reply to Jennifer, Passaic
Thanks for joining the conversation Jennifer. We are happy to provide you with some information.
Based on your question, if you do not have one of the primary forms of ID from the above list, you would need to bring in two valid secondary ID's. Please note, at least one of the IDs must contain a photograph. The following is a list of what is considered valid second forms of ID:
· Employment ID with Photo and Signature
· US Birth Certificate
· US Passport Card with Photo
· Welfare ID with Photo
· State Issued Driver's License with Signature, no Photo
· Foreign Driver's License with Photo
· US Employment Authorization card with Photo, Signature and Expiration Date
· College ID with Photo
· Firearms Permit with Photo
· Alien Registration Card with Photo
· Permanent Resident Card with Photo
We also recommend confirming with the TD Store location before your visit. For a list of TD locations in your area please check out: http://bit.ly/TDStores. . Please feel free to call us 24/7 at 888-751-9000 if you have any additional questions.
If you'd like you may submit another question with additional details. We hope this helps, Jennifer and please take care!
Alara B, Mount Laurel
August 23, 2015 11:42:54 AM
1 person recommended this
What if you have a friend who can't walk due to the fact that his leg is broken and he asks you to go withdraw money and gives his id to you and the account number, would you be able to withdraw the money?
Alan, New York
April 18, 2017 07:45:18 AM
In reply to Alan, New York
Thanks for joining in, Alan.
We apologize as only authorized signers are able to initiate withdrawals from TD accounts. We're truly sorry to hear about your friend however you would be unable to make a withdrawal on their behalf.
Thanks again for joining in, Alan. Have a good day.
Megan K, Mount Laurel
April 18, 2017 07:45:27 AM