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I am working overseas, likely for a while, but not permanently. I will soon have $0 left in my account, but I would like to keep my accounts open for when I return. I am wondering if the monthly maintenance fees will continue being taken out of my account (it will inevitably be going into negative funds). I want to know if there's a way to avoid the maintenance fee and keep my accounts open, even with no money in them. I hope this makes sense. Thank you!
March 1, 2016 06:04:07 PM
In reply to Sarah, Toronto
We appreciate having you join us at TD Helps, Sarah. We'd be happy to help!
Even if though you have moved outside the United States, we do have some options for you to do all of your banking without the need to visit a TD Bank Store. As America’s Most Convenient Bank, we’re committed to being available when you need us. In addition to our Store locations, we also offer fully featured online and mobile banking services; live telephone support 24 hours/day, 7 days/week, 365 days/year. You can always feel free to make a deposit using TD Bank Mobile Deposit. TD Bank Mobile Deposit is available for most iPhone and Android devices and to customers of at least 90 days or longer with an active checking, savings or money market account. Please visit http://bit.ly/1e3jiYF for more information about this feature.
At TD Bank, we offer many different types of Checking accounts. Some accounts do require a daily minimum balance to avoid a monthly maintenance fees. If you fall below your required daily minimum balance, the maintenance fee would be assessed on the last day of your statement cycle.
To learn more about our personal Checking accounts, take a look at: http://bit.ly/1s4rW4W. The minimum balance requirement and maintenance fee can be located underneath each product type.
If you are not currently enrolled for online banking, you can sign up by clicking here: http://bit.ly/1lU2qfY, if you have your TD Bank Visa Debit card or ATM number, and a US Social Security number. If not, you're more than welcome to contact a Specialist directly for assistance with enrollment. Please contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Once you're enrolled, you're welcome to use this service to help you keep track of your account, and you can even communicate with us whenever you'd like using our Secure Messaging service available once you log in. To do so, please log in at our full website here: http://bit.ly/1eaISlq, click on the Customer Service tab, and the use the Send a Message link to talk with us about your account questions or requests.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Shanika A, Mount Laurel
March 1, 2016 06:04:41 PM