Small Business Banking
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Personal Financial Services
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June 22, 2015 09:40:32 AM
In reply to Lois, Cocoa
Welcome to TD Helps, Lois. We are happy to offer some options for you to obtain your statements.
If you are enrolled in Online Banking, you may print out your most recent monthly statements online yourself free of charge. After logging in your account from here: http://bit.ly/1eaISlq, please follow the steps below to obtain your statements:
1. Click on the accounts link at the top of the screen. 2. Click on the account number for the statements that you would like to view. 3. Click on the "Statements" tab. Choose the statement period you would like to view and click "View Statement". 5. You may then click on the print icon if you would like print a copy of your statement.
If you have not yet enrolled for online banking and have a TD Bank debit card, please follow this link to first enroll for our online service http://bit.ly/1lU2qfYIf you do not have a TD Bank debit card or are experiencing any difficulties while doing the online enrollment, you may contact our Banking specialists who are available 24/7. When calling our Banking Specialists at 888-751-9000, we do require account verification, for security purposes. Please also know that your name and address will be included in your monthly statements.
If you do not wish to enroll for online banking, please feel free to reach out to our Banking Specialists 24/7 at the same telephone number listed above and request to have your recent statement mailed to your address on file. You may also stop by your local TD Bank Store location, during lobby yours to be assisted in person. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores. Please also note, depending on the copies you are looking for, fees may apply. For more information, please refer to your Account Guide and the current Personal Fee Schedule here: http://bit.ly/1cTejgt (located under “copies”).
Thanks for stopping by, Lois. Take care!
Alara B, Mount Laurel
June 22, 2015 09:41:57 AM
In reply to Alara, Mount Laurel
Hi, whick days statements will mail to me?
June 24, 2015 01:34:21 PM
In reply to Alex, Totonto
Thank you for joining us, Alex. We'd be glad to help determine when your statement will be mailed.
Typically for business accounts, the statement cycle runs from the 1st until the last day of the month. For personal accounts, depending on when the account was opened, the statement cycle ending date can be different.
To determine when your statement comes to a close, we ask that you contact us directly for assistance. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to provide the dates of your statement period.
If you prefer to speak with a Representative in person, feel free to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message."
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/ personal information.
We have also noticed that you're writing to us from Canada. If this is in reference to your TD Canada Trust account, we invite you to take a look here: http://bit.ly/1Kawfnp. Our friend Kyle has answered a similar question to yours on the Canadian TD Helps page. If you do not find his reply helpful, feel free to submit your own question by following the link.
If you prefer to speak to a TD Canada Trust Representative directly, please take a look at their "Contact Us" page found here: http://bit.ly/1woOVay.
We hope this helps, Alex and have a good afternoon!
Megan K, Mount Laurel
June 24, 2015 01:34:59 PM