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I just opened my account two weeks ago, and I found that my account name was put wrong, not matching my passport name. Although my debit card name is correct, but the names on the checkbook and letters sent by TD Bank are wrong. Can you check it and fix this?
SHIH-EN, South Hamilton
September 2, 2016 07:57:58 AM
In reply to SHIH-EN, South Hamilton
We're sorry to hear about this, Shih-en. We'd be glad to point you in the right direction.
Please know that in order to update the name on your account, we ask that you visit a TD Store during lobby hours. We apologize for any inconvenience. You are able to take a look at TD Stores near you here: http://go.td.com/1f9DSJR.
Upon your visit to your local TD, we recommend bringing a valid photo ID (Driver's License, Passport, Military I.D. etc.).
We hope to see you soon and have a good day.
Megan K, Mount Laurel
September 2, 2016 07:58:08 AM