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I’m contacting you because 2 weeks ago my Company made a transfer funds incorrectly.
The wire transfer was made to:
But the right account must be xxxxx
Just wanted to know if you kindly send back the funds or if it possible to release it to the correct account. I’m attaching my currency exchange agency evidences.
Any help will be really appreciated. Thank you.
Adriana, Mexico City
August 17, 2015 05:13:02 PM
In reply to Adriana, Mexico City
Hi there Adriana,
Thanks for getting in touch with us and we apologize for any trouble you may have had with your wire.
From here, we apologize that we're unable to look in to this further for you or appropriate the funds, since TD Helps is considered an unsecured forum and we don't have access to account information.
Since it sounds like your company was the sender of these funds, we recommend contacting your company's bank and asking for a trace of the wire. They'll be able to let you know where it was sent or if it has been returned.
We certainly hope this will help, Adriana.
Best of luck with this and take care.
Kristen P, Mount Laurel
August 17, 2015 05:14:30 PM