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my name is aron i wont to pay optamel acc.and it is deklynd
aron, spring vally
August 4, 2017 11:58:59 AM
In reply to aron, spring vally
Good morning, Aron. Thanks for bringing your concerns to TD Helps today.
Based on the information you have provided us with, it sounds as if your Debit Card may be getting declined. If this is the case, we apologize, and ask that you contact us directly so that we may further assist you.
A Banking Specialist may be reached, 24 hours a day, 7 days a week, at 1-888-751-9000, and after verification, they'll be happy to help. In addition to calling, you're also welcome to visit a TD Store location. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Thanks again for stopping by, Aron. We hope you have a great day.
Brittany M, Mount Laurel
August 4, 2017 11:59:19 AM