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Hello . This summer I visited USA for Work and Travel USA program . I m from Ukraine . I opened a student account in your bank . All was good , but my boss send me last payment when I already arrived home . Now I can't withdraw this money , because I think my card is blocked . Can you fix it?
October 26, 2016 09:39:28 AM
In reply to Volodymyr, Lviv
We're sorry to hear that you're having trouble with your debit card, Volodymyr. We'd be glad to help.
Please know that in order to regain access to using your debit card, we request that you contact us directly for help.
You are able to reach us from overseas by dialing 856-751-9000 or 215-569-0518 collect from any landline telephone. Our Specialists are available 24/7 to help.
If calling is not an option for you at this time, feel free to send us a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We apologize for any inconvenience this may cause. Keep in mind that TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information.
We hope to hear from you soon, Volodymyr. Have a good day.
Megan K, Mount Laurel
October 26, 2016 09:39:48 AM