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February 12, 2015 10:25:04 AM
In reply to Maria, Plattsburgh
Thanks for joining us here at TD Helps, Maria. We understand the importance of keeping up with our accounts and would be glad to help guide you in the right direction.
Please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured forum.
To better assist you, please connect with us at 888-751-9000. We are available 24/7 and after we verify your account, we'd be happy to review the transaction in question with you. You may also visit us during lobby hours here: http://bit.ly/TDStores.
Additionally, you may also wish to send us a secure message via your TD Online Banking. To do so, you must first be enrolled in Online Banking and to start the process please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center."
We hope this helps and please have a great day!
Yen D, Mount Laurel
February 12, 2015 10:30:17 AM