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Direct payment monthly to another account different bank, can I set up this service online using my TD accout or do I need to go to the nearest TD bank?
January 23, 2015 06:20:03 AM
2 people recommended this |
In reply to Tsegereda, Woodbridge
Welcome to TD Helps and thanks for bringing us your question, Tsegereda! There are a couple of options to consider and we'll be happy to review them.
From your message, it sounds as though you're either making a payment to another bank, or transferring funds to account you may have at another bank. We'll review both for you here just in case! Keep in mind that both options are available through TD Bank Online Banking.
External Transfers are used if you're sending money from your personal account with TD Bank to your own account at another Financial Institution. This option is available via Online Banking.
If this is the feature you prefer to use and you are already enrolled for Online Banking, please click here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for some details. You'll also have the option of establishing a recurring payment if you choose.
When sending an External Transfer, you will have two delivery options, three-day or next-day delivery. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note, fees may apply for External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
On the other hand, if you're looking to make a payment on your account at another bank, such as for a loan or credit card, you'll want to use TD Bank Bill Pay, also available online as a free service to our Customers! We invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7.
Once you are logged in to your Online Banking account as mentioned earlier, to begin using Bill Pay, once you're logged in please select the "Bill Pay" tab. You will then be asked to accept the Bill Pay user agreement. Once accepted, you can then immediately begin scheduling your bills and setting up recurring payments if you wish! Please follow any prompts to get started.
Please note, if you choose to use our Bill Pay service, the payment method is determined by the payee. We always try to send the payment out electronically; however if the payee is not set up to receive electronic transmittals from financial institutions or if there is some information that does not match (i.e., account number or account-holder’s name), we process a paper check and mail it directly to the payee.
And as always, we're glad to help you. If you find you may have any questions or need assistance, please give one of our Tech Support Specialists a call 24/7 at 800-493-7562. Or, come see us at any TD Bank Store for further help, and you can find your closest location here: http://bit.ly/TDStores.
If you are not currently enrolled for Online Banking for your personal accounts, no worries. We have you covered! You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit card, your Social Security number and your email address. When you finish the enrollment process, you will have immediate access to your account(s).
Just in case you don’t have the information required to set up Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Hope this answers your question, Tsegereda! Let us know if we can be of other help and take care.
LiShu R, Mount Laurel
January 23, 2015 06:21:21 AM