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Hi I had an online banking set up years ago and I forgot either my username or password. I can't get into my act as there is no way to reset the password unless you know your username and no way to get your username if you don't already know it . What do I do?
February 18, 2015 01:17:25 PM
In reply to Patricia, Bow
Thank you for joining us here at TD Helps, Patricia. We're more than happy to help you log back in to your Online Banking account.
We understand it can be frustrating when experiencing difficulties online, we'd like to offer some help! If you've forgotten your Online Banking User Name and Password, we recommend calling us directly 24/7 at 888-751-9000. After account verification, we would be happy to help reset your credentials and get you back up and running for your Online Banking. Also, you can visit us at any local TD Bank Store, during lobby hours. For lobby hours and locations, please visit http://bit.ly/TDStores. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861. For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
If you have any other questions, Patricia, please do not hesitate to ask!
LiShu R, Mount Laurel
February 18, 2015 01:19:08 PM