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I have diputed a charge on my checking account with the company charging and they said they were no longer going to charge it and I see it pending on my account today. I want it to be denied so I I do not have to pay the two charges. Can you do that now?
June 19, 2015 01:59:05 PM
In reply to Andrea, Salem
Hi Andrea, welcome to TD Helps today!
As we would like to assist you directly, unfortunately we do not have access to your personal information since this is considered an unsecure site. However to best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank Store.
Upon proper verification, we will be happy to review your account with you and also assist you in filing a dispute against the transactions. For help locating the nearest TD Bank Store, please visit: http://bit.ly/TDStores.
Prior to your visit or call, please ensure that that the transactions in question have been posted to your account history and are no longer in a "Pending status, as we're unable to file a dispute until then.
Thanks for coming by, Andrea. Enjoy the rest of your week!
Alara B, Mount Laurel
June 19, 2015 02:03:23 PM