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Why i cant transfer money from my business account to my personal account? I see only this message
"You have an insufficient number of accounts for conducting transfers." f
January 11, 2018 09:01:38 AM
In reply to Stefan, newark
Welcome to TD Helps, Stefan.
Based on the information you have provided, it sounds as though you are attempting to transfer funds between your personal and business account from your Personal Online Banking. If this is the case, we apologize for any inconvenience, and will be happy to clarify.
Here at TD Bank, we offer both Personal Online Banking, as well as BusinessDirect for our business Customers. Because of this, business accounts are not automatically made available under Personal Online Banking, and in the event that you'd like to view your business account along with your personal deposit accounts, you're more than welcome to do so!
If you are currently the only signer on your business account, you may connect with a Specialist from our Tech Support Team, and they'll be more than happy to have this account added for you right away! To reach a Tech Support Specialist, you may dial 800-493-7562, 24 hours a day, 7 days a week.
In the event that you and additional signers may share your business account, we ask that all signers visit a TD Bank Store location together so that the appropriate steps may be taken to have this completed. We apologize for any inconvenience this may cause; however, please understand that in order to successfully add a business account to one signer's personal online banking, we would need permission from any additional signers before proceeding.
If you'd like, you're welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest Store location as well as their lobby hours and contact information.
We sincerely hope this helps to clear up any confusion, Stefan, and we look forward to hearing from you soon.
Have an amazing Thursday!
Brittany M, Mount Laurel
January 11, 2018 09:02:45 AM