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My access got locked out for attempting several times log in. How can i retrieve it?
John Marl, Cambridge, Ontario
August 5, 2016 07:20:44 AM
1 person recommended this |
In reply to John Marl, Cambridge, Ontario
We're sorry to hear that your account may be locked, John Marl. We’d be happy to point you in the right direction.
To best assist you, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you log in again.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We also notice that you're writing to us from Canada. If your inquiry is in regards to your account with TD Canada Trust, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to submit a question to them by visiting here: https://go.td.com/1QBOF4U.
If you prefer to speak with a Representative directly, please take a look at TD Canada Trust's contact options here: https://go.td.com/1woOVay.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
August 5, 2016 07:21:04 AM