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This alert of Person to Person >
"You do not have any eligible accounts to send money. Please contact TD Bank customer service at 1-800-493-7562 for more information."
This alert of Transfer to account outside TD >
Your accounts at TD Bank are unavailable as source or destination account for the transfer as all your accounts at TD Bank are currently suspended. Please contact Customer Service at 1-800-493-7562 for more information.
How i can resolve?
October 17, 2016 02:26:09 PM
In reply to Prasert, Woddside
Thanks for your question, Prasert. We'd be glad to point you in the right direction.
To best assist, we recommend contacting the number in the prompt you were given. The number provided, 800-493-4562, will connect you to our Tech Support Specialists who will be glad to help with your transfer.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
October 17, 2016 02:26:19 PM
I think my account its closed and I would like rescue it, What can I do? I opened on Sep 2013, in 500 Collins Avenue, Miami BEach,Fl 33139.
March 1, 2017 06:15:38 AM
In reply to Liseth, Venezuela
Welcome to TD Helps Liseth. We'll be sure to guide you in the right direction today.
At this time, once an account is closed with TD, it cannot be reactivated for use. A new account of a similar type would have to be established. We invite you to take a look at our current Checking and Savings options to review prior to your account opening. In the meantime, we invite you to take a look at the accounts we have available. To take a look at our checking accounts, please visit https://go.td.com/2aHjRCr. We offer a Checking Selector Tool that may help you choose an account based on your needs here: https://go.td.com/1vW1xnU. To take a look at savings accounts, please visit here: https://go.td.com/1pJT9I9. We also have a Savings Selector Tool found here: https://go.td.com/1vW1DvM.
When you're ready to open your new account, you can do so in a variety of ways. You may call us 24/7 at 888-751-9000 to process the account opening with our Representatives or process the account opening online by clicking on the "Open Account" box located beneath each specific account listed. As always you can visit a TD Store during lobby hours for more assistance. For TD locations and hours of Stores near you please visit: http://go.td.com/1f9DSJR. When opening a new account, it will be required to have a photo ID and your Social Security number.
Please note that if there is a balance owed on the closed account you're interested in reopening, you would need to either visit a TD Store or speak with our Recovery Department prior to opening a new account with us. To speak to our Recovery Department directly you may call 800-354-9769 between the hours of 8:30 AM and 5:00 PM, Monday through Friday. Once any owed balance is resolved, you will become eligible for a new account.
We hope you have a wonderful week, Liseth.
Alara B, Mount Laurel
March 1, 2017 06:15:59 AM