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Your retail banking reps have been unable to link an account to my online access. Can you help?
December 6, 2017 02:01:33 PM
In reply to Stanley, HIllsdale
It’s a pleasure to assist you today!
As you have contacted our Tech Support Department and we are unable to link your account, it sounds like you may have a business account. At this time, in order to link your business accounts to online banking all signers must match your personal accounts.
In order to access your business account under your personal Access ID, we must receive a signed, written authorization from each authorized signer on the business account. You may bring this information to your nearest TD Bank or fax this authorization to 1-856-533-7647. For lobby hours and locations, please check out: http://go.td.com/1f9DSJR.
If you'd like to send a fax instead, please provide the following information in your fax:
1. Account number
2. A brief statement requesting business account to be accessed under your personal User Name and Password
3. The printed names and signatures of all authorized signers on the account
If you do intend to access your business account under your personal User Name and Password, please be aware that any bill payments issued for your business account will reflect your personal name and address not your business name and address.
If you are not attempting to link a business account to your personal account, and are having trouble with linking a personal account, we recommend visiting your local TD Bank Store, for further assistance. Once at the Store our Representatives will be happy to troubleshoot this issue for you.
We hope this information helps a bit, Stanley.
Have a wonderful rest of your week.
Alara B, Mount Laurel
December 6, 2017 02:02:42 PM