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May 30, 2015 09:02:30 PM
In reply to Cassandra, Brooklyn
Nice of you to stop by TD Helps, Cassandra. We're sorry to hear about any issues that you are having with our web site and we'll be sure to help.
Based on your question, it sounds like this may be a browser related issue. We recommend using the most up-to-date browser and clearing out your cache, cookies and history as well. If you are still having trouble with our web site after trying the methods mentioned above, please give our 24/7 Tech Support Specialists a call at 800-493-7562. Once our Specialists verify your account information, they'll be able to trouble shoot the issue at hand.
Hope this helps and come by TD Helps any time you have a question, Cassandra. Take care and have a wonderful evening!
Katherine G, Mount Laurel
May 30, 2015 09:03:34 PM