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Hi, A friend sent money through Zelle into my account but put the wrong cell number in...it was off by one number. What happens to that money when it's sent to the wrong number? Thanks.
November 27, 2018 02:24:04 PM
13 people recommended this |
In reply to Kathy, Norwood
We understand your concern, Kathy, and we'd be glad to discuss.
When a payment is sent to you using Send Money with Zelle, the transfer depends on the correctness of the information provided. If ever the information used to transfer funds is incorrect, the transfer will be returned to the sender within 10 business days.
If the sender also banks with TD and would like to discuss this transfer further, they are able to call our Tech Support Specialists 24/7 at 800-493-7562.
We apologize for any inconvenience this may cause, Kathy. Have a good afternoon.
Megan K, Mount Laurel
November 27, 2018 02:24:39 PM